Privacy Policy
1. Introduction
Welcome to KreaTivo. We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard the information you provide when visiting our website or engaging our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, provided through contact forms or direct communication.
- Project Details: Information related to your renovation needs, preferences, and specifications.
- Technical Data: IP address, browser type, operating system, and browsing behaviour, collected automatically via cookies or analytics tools.
3. How We Use Your Information
Your data is used solely for the following purposes:
- To respond to your inquiries and provide requested services.
- To manage and execute renovation projects.
- To improve our website and customer experience.
- To send occasional newsletters (with opt-out).
4. Data Sharing
We do not sell or rent your personal information. We may share data with trusted subcontractors strictly for project fulfilment and only under confidentiality agreements.
5. Cookies
Our site uses essential cookies to enhance user experience and analyse traffic. You can disable cookies in your browser settings, but some features may not function properly.
6. Data Retention
Personal data is retained only as long as necessary to provide requested services or comply with legal obligations.
7. Your Rights
You may request access, correction or deletion of your personal data at any time by emailing info@kreativo.ca.
8. Security
We implement industry-standard technical and organisational measures to protect your data against unauthorised access, alteration or destruction.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of such sites and encourage you to review their policies.
10. Changes to This Policy
Any updates will be posted on this page with a new “Effective Date”. Continued use of the site after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: info@kreativo.ca
Address: 40 Scollard St, Toronto, ON, Canada, M5R 1G2